Privacy Policy

Tilley Distribution is a global distributor of specialty ingredients, serving partners and customers across the food and beverage, personal care, lubricants, and industrial markets since 1952. If you have any questions about this Policy or your information, contact us at sales@tilleydistribution.com.

Information you give us

The Site does not require you to create an account, and browsing it does not ask you for any personal information. If you choose to contact us — for example by emailing or calling us using the details published on the Site — we receive the information you decide to share, such as your name, contact details, and the contents of your message.

Information collected automatically

When you visit the Site, certain information is collected automatically, which may include your IP address, browser type and settings, device information, the pages you view, links you click, and the dates and times of your visits.

We use PostHog to help us understand how visitors use the Site so we can improve it. This service sets cookies and similar technologies and processes the usage information described above. See our Cookie Policy for details.

Working at Tilley

This Privacy Statement does not apply to the processing of personal data of people who choose to apply via the Careers website or any other websites of Tilley Distribution. The processing of personal data of applicants via the Careers website or any other websites of Tilley Distribution is governed by a separate privacy statement.

We use the information we collect to:

• respond to your inquiries and provide the information or services you request;
• operate, maintain, secure, and improve the Site;
• understand how the Site is used and measure the performance of our content;
• comply with our legal obligations and enforce our terms.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

We share information only as needed to operate the Site, and only with service providers who process it on our behalf:

• PostHog — provides website analytics so we can understand how the Site is used.
• Hosting and infrastructure providers — host the Site and deliver its content, including images and other media.

We may also disclose information if required by law, to protect our rights, or in connection with a business transfer. We require our service providers to handle information consistently with this Policy.

The Site uses cookies and similar technologies. For details about what we use and how to control them, see our Cookie Policy.

We keep personal information only as long as needed for the purposes described in this Policy — for example, to respond to and keep a record of your inquiry — and as required by law, after which we delete or de-identify it.

We use reasonable administrative, technical, and physical safeguards to protect the information we hold. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us at sales@tilleydistribution.com and we will delete it.

• Email: You can ask us to stop contacting you at any time by emailing sales@tilleydistribution.com.
• Analytics and cookies: You can disable or delete cookies through your browser settings, and most browsers offer a tracking-protection option. See the Cookie Policy for more.
• Access and deletion: You can ask us what information we hold about you and request that we correct or delete it by emailing sales@tilleydistribution.com. Depending on where you live, you may have additional rights under applicable law.

This Privacy Policy covers our public website only. Information you share with us as a customer — for example through our customer portal, a credit application, or in the course of placing an order — is handled under the separate terms of that business relationship and applicable legal obligations, not through this Site.

The Site may link to third-party websites or services we do not control, such as our product catalog and social media profiles. This Policy does not apply to them, and we are not responsible for their privacy practices. Review their policies before providing information.

We may update this Policy from time to time. When we do, we will revise the "Effective date" above. Material changes will be reflected on this page; your continued use of the Site after changes take effect means you accept the updated Policy.

Tilley Distribution, Inc.
501 Chesapeake Park Plaza Middle River, MD 21220
Email: sales@tilleydistribution.com - Phone: (410) 574-4500